Your Questions Answered

What services do you offer?

We offer a wide range of landscaping and grounds maintenance services, including garden design, tree surgery, patios, decking, fencing, commercial grounds management, and more. We also specialize in property value-enhancing services through our ROI Home Solutions.

Can you provide references or examples of past projects you've completed?

Certainly, we can provide references and showcase our portfolio of completed projects on our Services and Facebook pages. This will give you a glimpse of our workmanship and the quality you can expect from PLEX GROUP.

Can you provide garden design services?

Absolutely! Our team includes skilled designers who can help you create a personalized garden design. Whether it's a complete garden makeover or enhancing existing features, we're here to turn your vision into reality.

Do you offer consultations or quotes before starting a project?

Absolutely! Each quote is in person and 100% free!

How do I prepare for a garden makeover or major landscaping project?

Before we start, it's helpful to clear the area and remove any obstacles. We'll provide specific guidance during our consultation to ensure a smooth start to your project.

Can you work with my estate agent or surveyor?

Absolutely! We collaborate with estate agents and surveyors to ensure the improvements we make are aligned with market trends and maximize the resale value of your property.

What areas do you service?

We provide services across Worcestershire, Gloucestershire, and Warwickshire, specializing in both residential and commercial properties. Contact us to find out if we service your area.

Are you insured and licensed?

Yes, we are fully insured and licensed to provide gardening services. Our team consists of trained professionals who adhere to safety standards and best practices in the industry.

What is the typical response time for inquiries and service requests?

We aim to respond to inquiries promptly, usually within 24 hours. Response times for service requests may vary based on our current schedule, but we prioritize efficient scheduling.

Can I request specific plants or materials for my project?

More than just gardens, we cultivate relationships. Our customer care is personalized, prompt, and always there when you need it, making your experience seamless and satisfying.

SEE OUR WORK!

Neglected to Timeless

A neglected garden reimagined into a stunning rustic retreat, featuring reclaimed brickwork, a charming patio, and vibrant planting—blending timeless character with thoughtful design.

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Cheltenham Garden Modernisation

A complete garden overhaul in Cheltenham, transforming an overgrown, rat-infested space into a sleek, low-maintenance outdoor oasis with porcelain paving, integrated lighting, and a rat-proof brick wall.

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What else do you offer?

Pergolas

Add structure and shade to your garden with a beautifully crafted pergola – the perfect blend of style and function!

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Fencing

Secure, stylish, and built to last – transform your outdoor space with high-quality fencing solutions!

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Patios

Transform your outdoor space with a stunning patio – the perfect foundation for relaxation and entertainment!

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Want to read more?

Old Garden Removal & Reset: When It’s Cheaper to Start Again

Sometimes the most cost-effective way to transform a tired, overgrown, or uneven garden is to start fresh. This article explores when full garden removal and reset make better sense than repeated patchwork repairs. From failing patios and drainage problems to compacted soil and outdated layouts, we explain the signs that it’s time for a complete redesign — and how Plex rebuilds outdoor spaces across Worcestershire from the ground up for long-term performance and usability.

Why Water Sits on Your Patio — Causes and Fixes

Water pooling on a patio is one of the most common issues homeowners face, especially in wetter areas of Worcestershire. Puddling can lead to slippery surfaces, moss growth, staining, joint failure, and long-term structural damage. In this guide, we explain the true causes of standing water, including installation errors, sinking slabs, blocked drainage, and ground movement. We also break down the professional fixes and preventative measures used at Plex to keep patios draining correctly year-round.

Concrete Bases Worcestershire: What You Need for Sheds, Summer Houses & Hot Tubs

A strong concrete base is essential for sheds, garden rooms, summer houses, and hot tubs, ensuring long-term stability and preventing costly structural issues. In this detailed guide, we explain the professional process behind building durable concrete bases in Worcestershire, including ground preparation, depth requirements, reinforcement, curing times, and soil considerations. Homeowners will learn exactly what goes into a reliable base and what to expect from a proper installation.